1. Information We Collect

We value your privacy and collect as little data as possible. We may collect the following types of information:

• Files You Upload: The PDF and other documents you upload are processed temporarily to provide the service you request (e.g., merge, convert, compress). Your files are automatically deleted from our servers shortly after processing, typically within minutes. We never store, view, or share your files with anyone.
• Technical Information: We collect limited technical data (like your browser type, device, IP address, and cookies) to improve website performance and security. This data does not identify you personally.
• Contact Information (Optional): If you contact us through email or our contact form, we may store your name, email address, and message to respond to your inquiry.

2. How We Use Your Information

We use the information we collect only to:

• Provide and improve our PDF tools and services
• Ensure website functionality and performance
• Respond to user inquiries and support requests
• Detect and prevent fraud, abuse, or security issues

We do not sell, rent, or share personal data with third parties for marketing purposes.

3. File Processing & Deletion Policy

All file operations (such as merge, split, compress, convert, or OCR) are performed automatically. Your uploaded files and processed results are:

• Encrypted during transfer (HTTPS)
• Stored temporarily only for processing
• Automatically deleted from our servers within a short time after completion (usually within 60 minutes)

We do not access or review your files at any time.

4. Cookies

iSolvePDF uses cookies and similar technologies to:

• Analyze website traffic (using tools like Google Analytics)
• Remember user preferences (such as theme or language)
• Improve website functionality

You can control or disable cookies in your browser settings at any time.

5. Third-Party Services

We may use trusted third-party tools to support our website (e.g., analytics, cloud hosting, or ad networks). These providers process data in accordance with their own privacy policies and applicable laws.

We ensure all partners comply with GDPR and data protection regulations.

6. Data Security

We take strong security measures to protect your information:

• All connections use SSL encryption (HTTPS)
• Files are deleted automatically
• Servers are secured and monitored for vulnerabilities

However, please note that no method of online transmission or storage is 100% secure. By using our service, you acknowledge and accept this risk.

7. Your Rights (GDPR Compliance)

If you are located in the United Kingdom or European Union, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your information
• Withdraw consent to processing
• File a complaint with your local data protection authority

To exercise any of these rights, please contact us at: contact@isolvepdf.com

8. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with the “Effective Date” revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

• Email: contact@isolvepdf.com
• Website: https://www.isolvepdf.com
• Company Name: iSolvePDF